The situation
A road contractor in Russia was buying milling teeth and track pads from three different suppliers. Each order needed its own negotiation, and the lead times were never the same.
What we did
We asked for their full list once, quoted every line on it, and kept the prices on file. When they reorder, they send the list and we confirm what is in stock, what has to be made, and what has moved in price.
What changed for them
One conversation instead of three. They also started buying chisels from us, which they had been buying elsewhere.
What we do not claim
We did not lower their price by a dramatic margin. The saving was in the time they stopped spending on three sets of emails.
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